Privacy Policy

Last updated September 1, 2025

Your Privacy Matters to Us

At Harlow + James, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with our plus-size boutique.

Information We Collect

  • Personal Details: Name, email, phone number, shipping/billing addresses

  • Purchase History: Items bought, preferences, sizes, payment information

  • Website Usage: Pages visited, time spent, device information, IP address

  • Communications: Email interactions, customer service conversations, reviews

  • Social Media: When you engage with our Facebook or Instagram pages

How We Use Your Information

  • Process and fulfill your orders

  • Provide customer service and support

  • Send order confirmations and shipping updates

  • Share new arrivals and exclusive offers (with your permission)

  • Improve our website and shopping experience

  • Comply with legal requirements

Information Sharing

We never sell your personal information. We may share data with:

  • Shipping Partners: To deliver your orders

  • Payment Processors: To handle transactions securely

  • Email Service: To send newsletters (only if you opt-in)

  • Analytics Tools: To improve our website (anonymized data only)

Your Rights

  • Access your personal data

  • Request corrections or updates

  • Unsubscribe from marketing emails

  • Request data deletion (subject to legal requirements)

  • Opt-out of data collection where legally permitted

Data Security

We use industry-standard security measures including SSL encryption, secure payment processing, and limited access protocols to protect your information.

Cookies

Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.

Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated date.